We would like to take this opportunity to thank you for choosing Forrest Hill Physiotherapy and tell you about our services and staff. All our therapists specialise in Manual Therapy, Spinal, Occupational and Sports Physiotherapy with exercise prescription a key focus. Treatments are ‘one-on-one‘ with patient education and self-management strategies complimenting our ‘hands-on‘ manual therapy skills.
We are dedicated to providing you with the highest standard of treatment and care. We aim to achieve this through on-going education for our staff and encouraging your feedback. If you have a suggestion or comment, please tell us or use the Suggestion Box in reception. We are always keen to make improvements and we do value your comments.
A second opinion may be necessary or requested at any time in order to confirm your condition or diagnosis. We have a policy of seeking a colleague's opinion within the first three treatments, if your progress is unsatisfactory.
Brochures are available in the waiting room outlining patient rights under the Code of Health and Disability Services Consumers Rights.
Please feel free to have a support person attend your treatment sessions with you.
Forrest Hill Physiotherapy is regularly subject to an external audit process to ensure that it meets the standards and criteria set out in the Allied Health Services Sector Standards 8171:2005. This on-site visit reviews documentation - clinical and managerial, the service's quality system and the assessment of its implementation and delivery of care in accordance with the Standard's intent.
Forrest Hill Physiotherapy has been a Certified Physiotherapy Clinic under the NZ Private Practitioners Accreditation Scheme from 1991 to 2007 and a Certified Physiotherapy Clinic in accordance with Allied Health Services Sector Standards 8171:2005 since 2007.